Rate Discrepancy

The Rate Discrepancy highlights situations where the rates billed in an invoice differ from the pre-approved rates stored in the system. This ensures that all charges are validated against agreed contractual terms, preventing over billing and maintaining compliance.
How it Works
When an invoice is uploaded or reviewed:
  • The system automatically compares line item rates (timekeeper or service) against the approved rates.
  • If a mismatch is found, the invoice line item is flagged with a Rate Discrepancy alert.
Reviewers are prompted to take corrective action before approving the invoice.
Rate Discrepancy Indicators
  • A flag or alert icon appears next to the affected line item.
  • Discrepancy details include: Rates Mismatched, Unapproved Rates
Reviewers are prompted to take corrective action before approving the invoice.
Reviewer Actions
When a Rate Discrepancy is detected, reviewers can:
  • Apply Adjustment: Correct the rate or amount to match the approved rate.
  • Reject Invoice: Decline the invoice if the discrepancy is significant or non-compliant.
  • Forward Invoice: Reassign the invoice to another reviewer for further evaluation.